Cookie Policy

This Cookie Policy explains how EBENESAID ("we", "us") uses cookies and similar technologies on our website and platform. It should be read together with our Privacy Policy.

We use only what is strictly necessary to run the service securely. We do not use advertising cookies, cross-site tracking, or third-party analytics profiling.

Cookies are small text files placed on your device by a website. "Local storage" is a similar browser technology that lets a site remember small pieces of information on your device. Both are used only for the purposes described below.

We rely on a small number of strictly necessary items:

• eb_session (cookie): keeps you signed in and protects your session. It is essential for authentication and security. It is removed when your session ends or you sign out.
• eb_cookie_notice_ack (local storage): remembers that you have seen this cookie notice, so it is not shown again.
• Language preference (local storage): remembers your chosen site language.
• Assistant conversation (local storage): temporarily keeps your in-page assistant conversation on your own device for convenience.

None of these are used for advertising or to track you across other websites.

We do not embed advertising or social tracking scripts. Some functionality relies on third parties that may set their own cookies only when you actively use that function:

• Payment providers (for example MTN Mobile Money, Orange Money, UBA, or card processors): if you make a payment, the provider processes it on their own secure pages under their own cookie and privacy policies.
• Maps: our transport map uses OpenStreetMap map tiles to display locations. Map look-ups are proxied through our own server, so third-party map providers do not receive your identity from our pages.

Because we use only strictly necessary cookies, applicable EU and Latvian ePrivacy rules do not require prior opt-in consent for them. We still show a clear notice so you are informed. If we ever introduce non-essential cookies (such as analytics), we will ask for your consent first and update this policy.

You can delete or block cookies through your browser settings, and you can clear local storage for this site at any time. Please note that blocking the essential session cookie will prevent you from signing in and using your account.

We may update this policy as the platform evolves. The "Last updated" date above shows the latest version. For any questions, contact info@ebenesaid.com.